Warranty information.
Every system we sell comes with a standard warranty. Add upgrades and service plans for the SLA that matches your deployment.
We’ve got you covered.
Your peace of mind is important. That’s why every server, storage product, and solution we sell comes with a standard warranty, and we provide a no-cost warranty with each computer configuration. You can also add additional warranty coverages to the standard warranties for extra protection.
Warranty options and support services.
Pick a tier, then pick an upgrade. Talk to a sales engineer if you want a custom plan across a mixed fleet.
Depot Repair — 10 business days, with advanced parts replacement shipped ground.
Equus is committed to keeping your desktop systems up and running. EQCare Client service is designed to maximize uptime by providing remote assistance through Equus Customer Support and access to replacement components when required.
Features
- Monday–Friday, 7 a.m.–7 p.m. (CT) Equus Customer Support
- Remote troubleshooting and diagnostics
- Depot repair services with ten-day SLA turnaround
- Ground shipping of field replaceable components