The Industry’s Best Support is One Click Away

Servers Direct offers a comprehensive suite of support services designed to keep your systems and operations up and running. We provide engineering expertise, remote diagnostics and troubleshooting, component replacement, on-site service technician dispatch and more.

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Technical Support Request

Call 800-576-7929 to speak with our Technical Support staff 7am to 7pm CT Monday through Friday. If you prefer, click on the Technical Specialists chat icon or click the Support Request Form button.

Support Request Form

RMA Request

Return Material Authorizations may be obtained by contacting Technical Support at 800-576-7929 or by a Support Request form. Please be sure to have your order number, order date, item number and a complete description of the reason for your RMA request.

Support Request Form

Warranty Information

Product specific warranty information along with detailed terms and conditions of Equus product warranties are available for your reference.

Additional Information

Warranty And Support Services Overview

Learn more about Servers Direct warranty and support services by downloading this PDF now.

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