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Warranty Options and Coverages

Equus provides product warranties to satisfy all our customers situations. We provide a no cost warranty with every computer configuration. Other optional warranty coverages can be added to the standard warranties.

Server and Storage Systems

All servers/storage systems include a 3 year depot warranty

  1. Depot warranty includes 7x24x365 helpdesk support with 6 hour response
  2. Depot warranty includes next business day shipping of replacement parts if in stock
  3. Depot warranty includes advance cross-ship option
  4. Upgrade available to 5 year depot warranty

On-site next business day services warranties are available

  1. On-site warranties are offered in 3 and 5 year time frames
  2. On-site service available in US only
  3. On-site warranty selection is done at time of server configuration

Client Computer Systems

All clients include a 1 year depot warranty.

  1. Support center hours Monday to Friday 7am-7pm CT
  2. Depot warranty includes ground shipping of replacement parts if in stock
  3. Upgrades to 3 Year and 5 Year depot warranties are available

On-site next business day service warranties are available

  1. On-site warranties are offered in 3 and 5 year time frames
  2. On-site service available in US only
  3. On-site warranty selection is done at time of server configuration

Registering An On-site Warranty Location

When you purchase an on-site warranty the location of the system must be registered in order to insure next day on-site service, levels. Click the button to open the location registration form.


Other Warranty Configurations

If you have unique system warranty requirements please contact us.

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